It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. If we have reason to believe that a person ordering wine is not 18 years of age or older, we reserve the right to refuse the order.

If you purchase products from Taylors, you warrant to us that:
• you are over the age of 18 years; and
• any person that you are obtaining the products for, or supply the products to, is over the age of 18 years

The contract between you and Taylors for the supply of goods purchased from the Online store (“the Contract”) only comes into existence when Taylors accepts your order. Taylors will notify you of acceptance. No obligation to sell the goods will arise until such acceptance. Each order you place will lead to a separate contract.

Anyone at the nominated delivery address who receives the goods shall be presumed by Taylors to be authorised to receive the goods.

While Taylors will use all reasonable endeavours to deliver by any requested or agreed date, it does not guarantee delivery on that date and is not liable for any Loss resulting from late delivery.

Risk and title in the goods passes to you upon delivery of the goods to the Delivery Address.

Taylors’ prices, products, discounts and offers are subject to change and can be withdrawn at any time without notice. The price payable for the goods is the price applicable on the date when Taylors confirms your order.

 

Errors and omissions: Occasionally there may be an error or omission related to the pricing or description of the Goods we sell. We will use reasonable endeavors to correct any errors or omissions as soon as practicable after being notified or learning of them. We reserve the right to change, modify, substitute, suspend, or remove without notice any information related to Goods for sale (including the Goods themselves).

 

The Family & Friends discount is only available to customers who subscribe to the Family & Friends enewsletter and are logged in to their online customer account. The discount is only available on selected full priced items and not combinable with any other offers or discounts.

 

The member birthday and welcome gift discounts are only available to customers who subscribe to the Family & Friends enewsletter and are logged in to their online customer account. The offer is only available when spending a minimum of $95 (total order excluding discount and shipping) on selected full priced items and not combinable with any other offers or discounts. The offer can only be used once per customer by the email recipient of the offer.

 

Quantity Limits

In circumstances where Taylors Wines impose purchase quantity limits on products, we reserve the right to adjust the order to meet the quantity limit. When this occurs, a refund will be provided to the customer as soon as possible but within at most 10 days.

Promotions

Taylors Jaraman Sip, Scan, Win Promotion

1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over.
3. Employees (and their immediate families) of the Promoter, Participating Stores (defined below) and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. Entries into the promotion open on 01/05/2025 and close at 11:59pm AEST on 30/06/2025 (“Promotional Period”).
5. A “Participating Store” is any store nationally that advertises the promotion and stocks the Eligible Product (defined below) including purchases made online directly with the Promoter at https://www.taylorswines.com.au.
6. To enter, individuals must complete the following steps during the Promotional Period:
   • Purchase any bottle of Taylors Jaraman wine (“Eligible Product”) from a Participating Store during the Promotional Period and obtain a purchase receipt. If a receipt is not automatically provided to the individual, it is their responsibility to request one from a member of staff;
   • Visit https://www.taylorswines.com.au/win and follow the prompts to the promotion entry page;
   • Input the requested details including name, postal address, phone number and email address, and upload their receipt; and
   • Submit the fully completed entry form and tap the prompt to reveal if they are a provisional instant prize winner.
7. Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per Qualifying Transaction regardless of the number of Eligible Products purchased in excess of one (1); (b) only one (1) entry permitted per person per day; and (c) each entry must be submitted separately and in accordance with entry requirements.
8. Only one (1) instant prize is permitted per person per day (excluding SA residents).
9. Entrants must retain a copy of their purchase receipt(s) for all entries as proof of purchase. Failure to produce the proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the product purchased, store of purchase and that the purchase was made during the promotional period but prior to entry.
10. The Promoter, reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
11. Incomplete or indecipherable entries will be deemed invalid.
12. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
13. The Major Draw will take place at 5/9 Fitzpatrick Street, Revesby, NSW on 02/07/2025 at 2:00pm AEST in the presence of an independent scrutineer. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The Major Prize winner will be notified by email and phone within two (2) business days of the draw.  Instant Prize winners will be notified immediately online and will also receive a confirmation email. All winners will be published (initial, surname and postcode) at https://www.taylorswines.com.au/win on 09/07/2025.
14. The Promoter’s decision is final and no correspondence will be entered into.
15. The first valid entry drawn will win one (1) year’s worth of Hello Fresh meals in the form of vouchers valued at up to $8,540 (“Major Prize”). The total value of this prize equates to five (5) meals for four (4) people per week for 52 weeks.

16. The following prizes to be won instantly during the Promotional Period include:
    Instant Prize (PV = Prize Value, TV = Total Value)

    Hello Fresh Frequency Vouchers Qty: 50, PV: $100.00, TV: $500.00

    Le Creuset Cast Iron Round Casserole Qty:15, PV:$710.00, TV: $10,650.00

    Le Creuset Ceramic 30cm Frying pan Qty:10, PV:$305.00, TV: $3,050

    Le Creuset European Stainless steel Rondeau Qty:10, PV:$460.00, TV: $4,600

    Le Creuset Salad Bowl Qty:30, PV:$90.00, TV: $2,700

    Kitchen Aid Stand Mixer Qty:3, PV:$949.00, TV: $2,847

    Grape @ RIEDEL 6 packs Qty:30, PV:$195.00, TV: $5,850

    RIEDEL O Wine Tumbler 6pk Qty:30, PV:$135.00, TV: $4,050

    Nachtmann Ethno Bowl Qty:45, PV:$180.00, TV: $8,100

    Total 223 $46,857.00

17. Any ancillary costs associated with redeeming a Hello Fresh Voucher are not included. Any unused balance of a Hello Fresh Voucher will not be awarded as cash. Redemption of a Hello Fresh Voucher is subject to any terms and conditions of the issuer including those specified on the Hello Fresh Voucher.
18. Subject to the unclaimed prize draw clause, if for any reason a winner does not a prize at/by the time stipulated by the Promoter, then the prize will be forfeited.
19. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
20. Total prize pool value is up to $55,387.
21. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
22. A draw for any unclaimed prizes, may take place on 05/08/2025 at the same time and place as the original Major Prize draw, subject to any directions from a regulatory authority. Winners, if any, will be notified by email and phone within two (2) business days of the draw and their names will be published (initial, surname and postcode) at https://www.taylorswines.com.au/win on 08/08/2025.
23. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
24. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
25. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
26. Quality control errors will not invalidate an otherwise valid prize claim. Unless otherwise due to fraud or ineligibility under these Terms and Conditions, all prize claims in excess of the advertised prize pool will be honoured. Any instant win prizes that are part of the advertised total prize pool that are won but remain unclaimed will be awarded in the unclaimed prize draw.
27. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
28. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.
29. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.taylorswines.com.au/privacy-policy.  In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles.  By entering the promotion entrants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.
30. The Promoter is Taylors Wines Pty Ltd (ABN 43007733897) of Suite 2, Shed 72 The Woolstores, 4F Huntley St Alexandria, NSW 2015, telephone +61 28585 3528.

NSW Authority TP/01325. ACT Permit No. TP25/00322. SA Permit No. T25/226.